Samsung 65" Class – QLED 4K HDR Smart TV – Model QN65Q60C

Delivery

• For deliveries within a radius of 30 kilometers or less
  from our branch, a fixed fee of $125 + taxes applies.
• Beyond 30 km, an additional charge of $2 per kilometer is added, always plus taxes .

Online or in-store shopping

• Your satisfaction is our priority. Before finalizing your purchase, we recommend that you carefully review the features and specifications of the products you have chosen.

Inspection upon delivery

• Please inspect your items carefully upon receipt.
• If you notice any damage or anomaly, immediately contact our customer service at 450-635-4567 , before signing the delivery slip.
• It is crucial to report any irregularities without delay to ElectroSHOP .

Return policy

• Factory sealed products can be returned free of charge within 14 days of receipt.
• Any damage must be reported within 48 hours of delivery or pickup.
• All products come with a minimum one-year manufacturer's warranty (some exceptions may apply).
• Defects and recalls are handled directly with the manufacturer's warranty.
• A diagnosis by an authorized technician is required before any return.
• No returns or exchanges will be accepted without prior written authorization .
• Products used or installed are neither returned nor exchanged .
• All returns must be made in the original packaging .
• Ventilation, microwave and accessory products are final sales .
• Opened but unused products may be returned, subject to a restocking fee and delivery charge .
• Once a return or exchange is authorized, the product must be returned within 14 days . After this time, the authorization expires and a new request will need to be submitted.
• This policy does not cover issues related to services or repairs . See warranty conditions for these cases.
• ElectroSHOP reserves the right to refuse or restrict a return at its discretion.

Floor Model Products / Open Box

• All sales are final , no returns or exchanges possible.
• These products are covered by the original manufacturer's warranty .
• They are sold without original box .
• No returns will be accepted for these products.

Guarantee

• Manufacturer's Warranty: 1-year limited warranty covering parts and labor .
• Extended Warranty: Available in store . Ask an advisor for details of available options.

Manufacturer's Warranty

Bosch 1-800-944-2904

Danby 1-800-263-2629

Electrolux 1-800-265-8352

Frigidaire 1-800-374-4432

GE 1-800-561-3344

Hisense 1-888-935-8880

KitchenAid 1-800-807-6777

LG 1-888-542-2623

Maytag 1-800-807-6777

Midea 1-888-365-2230

ONN. 1-844-334-2355

Panasonic 1-800-561-5505

Philips 1-866-309-5962

RCA 1-800-968-9853

Samsung 1-800-726-7864

TCL 1-877-300-8837

Viking 1-888-845-4641

Vizio 1-877-698-4946

Whirlpool 1-800-807-6777

FUTURE !

Installation of your household appliances

Please note that we do not carry out plumbing work , in accordance with our insurance policies.

Need a plumber? We can recommend a certified professional. Additional fees apply.

Contact us for more information and to ensure a simple and hassle-free installation!

TV installation

We offer a fast and safe home TV installation service.

• Wall mount (wall mount not included, available in store)
• Connecting devices (decoder, console, sound bar, etc.)
• Basic setup (initial settings, connecting to Wi-Fi)

Note: We do not drill into concrete or brick walls without prior notice.

Contact us for a quote or to schedule a custom installation.